Questions owners ask us.

Working with us

Who is Lumiros Advisory for?

Small and medium businesses at any stage, from newly launched to well established, whose growth has stalled, new founders who want to launch properly, and owners getting a business ready to sell or planning the first months after buying one.

Who will I be working with?

Robby Green, our founder. Robby has started businesses in import, e-commerce, property development and advisory, on-site services and education, and spent 25 years in commercial and executive roles, including as General Manager, Asia-Pacific. He works with a small number of owners at a time, so you deal with him directly.

Do you only work with certain industries?

No. Robby's own businesses span import, e-commerce, property development and advisory, on-site services and education, and the things that stall growth are similar in most small and medium businesses: pricing, margin, sales channels, cash and the owner's time. If your business needs deep specialist knowledge we don't have, we'll say so.

Do you work outside Melbourne?

Yes. We're based in Melbourne and work with clients across Australia and internationally. Health checks, planning sessions and ongoing support all work by video, wherever your business is.

Are you an accountant, lawyer or financial adviser?

No. Lumiros Advisory provides business growth advice. We don't provide tax, legal or financial product advice, and we refer those questions to your accountant or lawyer. We often work alongside them.

Will you keep my business information confidential?

Yes. We don't share your numbers, customers or plans with anyone unless you ask us to. See our Privacy Policy for how we handle personal information.

How do I get started?

Book a 30-minute intro call online at cal.com/lumirosadvisory/intro-call. If you'd rather talk first, send an enquiry through the contact form or email info@lumirosadvisory.com and we'll reply within one business day. Most owners then go on to a business health check.

Fees and payment

How much do your services cost?

All prices are fixed and in USD.

Package	Fee	Included
Intro call	$100	30 minutes, deducted from your first package if booked within 14 days
Business health check & growth plan	$7,200	24 hours (3 full days) over 2 to 3 weeks
Start right	$4,800	16 hours
Focused sprint	$2,400 per sprint	8 hours in total
Executive advisory	$3,600 per month	12 hours a month, 3-month minimum
Instant advice	$300 per hour	Charged on hours used, 2-hour minimum

Do you have a launch offer?

Yes. Our first 5 clients get 30% off their first package, or off the first 3 months of executive advisory. In return, we ask for a short testimonial and permission to share your results as a case study, anonymised if you prefer. The intro call stays at $100, and the offer ends when the 5 places are filled.

Why do you charge for the intro call?

The intro call is 30 minutes for US$100. It gives you real time with Robby to talk through the business and get a clear recommendation on where to start. If you book any package within 14 days of the call, the $100 is deducted from your first invoice, so the call costs you nothing.

What happens if the work takes longer than the hours included?

We tell you before it happens. Any extra time is agreed with you in writing before it starts and charged at $300/hour. You never get a surprise bill.

What isn't included in your fees?

Third-party costs, such as accountants, lawyers, designers, web developers or advertising spend. These are quoted and paid separately, directly to the provider.

Can you put together a custom package?

Yes. If the standard packages don't fit, tell us what you need and we'll send a fixed-price proposal.

The health check

What does the health check cover?

Your numbers, customers, pricing and sales channels. We rate the areas that drive growth, find what's holding the business back, and turn it into a written 90-day growth plan. A session to walk you through the plan is included. It usually takes 2 to 3 weeks.

What do I need to provide?

Your last two years of profit and loss statements, a recent balance sheet, sales by product and by customer if you have them, your current prices, and an hour or two of your time to talk the business through. We'll send a short checklist when you book.

What do I get at the end?

A written summary of where the business stands, and a 90-day plan with three to five priorities, each with a clear target. The plan is yours to run yourself, with your team, or with our support.

Ongoing support

What is executive advisory?

Ongoing support to run your growth plan. You get two to four sessions a month, KPI tracking and someone to hold you to the plan, for $3,600/month with 12 hours a month. The minimum term is three months.

What can a focused sprint fix?

One defined problem. We start with a 2-hour brainstorming workshop, then give you recommendations and an immediate action plan, with 8 hours in total. Common sprints are setting up import and suppliers, launching an online store or fixing its conversion, and preparing a business case.

Can I just ask for advice when I need it?

Yes. Instant advice is for when you want to share a problem and get some quick answers. It is charged at $300 per hour on the hours used, with a 2-hour minimum.

Can you help me sell my business, or plan after buying one?

We can help you lift the value of the business before a sale, or plan the first 90 days after you buy one. We don't act as a business broker, and we're happy to work alongside yours.

New founders

I haven't started yet. Can you help?

Yes. The Start right package checks the idea, sets out your business model and basic financials, and gives you a launch checklist and plan for your first 90 days. Company structure and tax questions go to an accountant, and we can help you prepare for that conversation.

Can you help me raise money for my business?

We can help you build the business case and financial model that investors or lenders will want to see. We don't raise capital, invest in clients' businesses or provide financial product advice.

The answers on this page are general information only. They don't take your circumstances into account and are not tax, legal or financial advice.